Privacy Policy

1. Information We Collect

When you make a room reservation, request pricing, or contact our customer desk via phone, email, or website forms, we may collect essential guest information, including:

• Full Name and Contact Details (Phone number, Email address).
• Booking Preferences (Check-in/out dates, room category, special requests).
• Passport or National Identification details required by local registration laws upon check-in.

2. How We Use Your Information

We collect personal information solely for legitimate hospitality services and customer support purposes:

• To process and confirm your room bookings, airport transfers, and special promotional packages.
• To communicate check-in reminders, arrival guidance, and respond to your inquiries.
• To maintain hotel security and comply with local guest registration regulations in Nyaung U, Bagan.

3. Cookies & Local Storage

Our website uses browser local storage (`localStorage`) to remember your privacy preferences (`bagan_cottage_cookie_consent`) and theme mode (`theme`) so you don't have to reconfigure your preferences repeatedly. We do not use intrusive cross-site tracking cookies or sell your browsing history to third-party advertisers.

4. Data Security & Non-Disclosure

We implement strict technical and organizational safeguards to prevent unauthorized access, disclosure, or alteration of guest records. **Bagan Cottage Boutique Hotel does not sell, rent, or lease guest information to any third parties.**

5. Your Privacy Rights

You have the right to request access to the personal data we hold about you, request corrections, or ask for the deletion of non-regulatory booking history by contacting our front desk manager.